Counters
Quartz
Quartz counter tops are engineered with pure quartz crystals, uniting nature and science together, delivering drama and beauty without sacrificing performance. Quartz is perfect for people with a specific colour in mind that is not available in granite. Quartz counters are low maintenance, durable, and heat and scratch resistant.
Granite
Granite counter tops have been around for decades due to their natural beauty, durability and return value when it comes time to sell. With more than 3000 granite colours being mined around the world, each piece of granite used is unique, with a wide variety of veins, swirls, and crystal patterns.
Solid Surfaces
Solid Surface counter tops are widely used in commercial applications, such as hospitals, restaurants and retail stores, due to the design versatility, stylish inlays, virtually invisible seams, and limitless edging and colour options. Made of 100% acrylic resins, Solid Surface counters are nonporous, fire-retardant, and proprietary colouring agents that create uniform colour throughout the surface thickness.
Counter FAQ
Listed below are some of our most common questions about countertops. If you have additional questions, please contact us 1 877-648-7997
Will our countertop have a seam?
Our goal is to install every counter without a seam to reduce the time during the installation, however, if the counter piece exceeds 8.5 feet (102 inches), by 4 feet (48 inches) in an “L” or “U” shape configuration, it will require a seam. If a seam is required, it is often no wider than a razorblade, compared to thicker granites that normally require a 1/8 inch gap or more because they require sufficient separation to pack the stone adhesive deep enough between the two pieces to prevent the seam from separating over time.
Can we cut on our granite countertop or set a hot pan on it?
You can cut on granite, but since it is nearly as hard as a diamond you may want to spare dulling your sharp knives or damaging expensive cutlery. Be careful when setting a hot pan on your granite due to the fact that stone retains heat and remains hot to the touch for a long period of time.
What is the difference in weight for Granite Overlay, Granite, Quartz and Solid Surface?
Granite overlay and solid surface materials range from 3 to 4 lbs per square foot, compared to 2cm granite or quartz at 14 lbs, or 3cm granite or quartz at 22 lbs.
How is Granite Overlay 10 times stronger than 1 1/4" (3cm) granite?
Granite overlay or “SmartStone” counters are reinforced with a woven fiberglass backing which allows the slab to flex without breaking. The surface can withstand 5000 lbs of downward force, making “SmartStone” one of the most durable granites in the world.
Why wouldn't we just tear out our countertop instead of covering over what we have?
Tearing out a counter top is costly and may cause collateral damage to your cabinets and surrounding areas. Counter tops provide added strength to cabinets in the same manner that drywall adds strength to framed walls. “SmartStone” granite overlays are light weight, and will not cause stress damage to existing cabinets that were not designed to handle the excessive weight of 1 ¼” (3cm) granite counter tops.
How hard is it to reseal granite and how often does it need to be done?
Sealing or resealing natural granite is as simple as applying polish to your furniture. granite overlays require less sealing because our stones are thinner combined with the fiberglass backing which slows the evaporation process over time. How often a counter needs to be resealed depends on the colour of the stone, however normally we recommend every two years for our counter tops, compared to ¾” (2cm) once a year, or 1 ¼” (3cm) every 6 months.
Why is CRS asking for my budget?
In the home remodeling market it’s never easy to know what you are paying for. What can I afford with my budget? Giving us an idea of your budget will allow us to give you proper material options– you may be thinking granite but your budget offers you quartz or solid surface! It’s CRS’ objective ito build Win-Win relationships, regardless of the project or budget. Delivering satisfaction is the only thing that matters for us.
Quartz Countertop Care
Quartz surfaces are very easy to maintain and are extremely resistant to scratches, chemicals, dulling, and abrasion, but not heat and scratch-proof. Use trivets or hot pads with hot pots and a cutting board when using a knife. Polished to a high gloss shine, surfaces are also very resistant to staining and do not require sealant or waxes, because the surface is nonporous. Avoid using bleaches, very strong chemicals and solvents, including paint removers and furniture strippers. Never use any product containing Methylene Chloride or trichlorethane.
Additionally avoid products that contain Pine oil. Pine oil leaves a residue that attracts and holds dirt on the surface, diminishing its cleanliness and even its appearance. Likewise do not use abrasive scrubs and/or cleaners with either soft or hard abrasive particles. Although the abrasives will not damage Quartz these products leave a powder residue if not thoroughly rinsed. This residue will be noticeable especially with darker colours.
DAILY CARE:
Use a damp cloth or paper towel, and if necessary, a small amount of non-bleach, nonabrasive cleaner. Although Quartz is quite stain resistant all food and liquid spills should be cleaned up as soon as possible. With the proper care, your quartz surface will stay new-looking for many years
to come.
Should you notice a mark on your counter top the chart below has been prepared to assist:
HOW TO REMOVE MARKS ON QUARTZ COUNTERTOPS:
For stubborn stains use a non abrasive cleaning pad along with glass/surface cleaner. If materials have adhered to the surface, such as gum, paint, nail-polish, etc. remove by gently scraping the surface with a plastic putty knife. A steel putty knife and or razor may be also used with the
appropriate handling precautions. The Quartz surface is much harder than the steel blade itself. Thus with excessive scraping of surface by a steel putty knife or razor the blade may degrade itself and leave a mark on the surface. This kind of mark can usually be removed with a light
scrubbing pad.
After removing the material from the spot it may be helpful to treat the area with a cleaner or solvent. Soaking a cloth with the cleaning agent and letting the damp cloth sit on the stain for 5 minutes may be helpful prior to final scrubbing and/or rinsing of the stain. Quartz countertops are impervious and will keep its radiance without polishing. However, in residential applications occasional polishing can enhance resistance and ease of cleaning. Any commercial granite polishing product may be used. If you feel your countertops are in need of service, or questions, please e-mail our dedicated Customer Care Team at info@crsreno.ca or Call 1-877-648-7997. Requests are entered into our database and service delivery is between the hours are 10am to 4pm, Monday to Friday.
After hours or weekend appointments are available, however, a dispatch fee of $80, plus travel and applicable taxes will be applied. All service work to be performed must be approved beforehand, to help us determine the correct level of expertise and to allocate sufficient time to deliver effective service. Any work not otherwise covered by warranty and or repeat visits will be billable $80 per hour, plus travel.
Granite Care
Granite is extremely hard, heat and scratch resistant, however, you should use caution when cutting directly on or applying high temperatures to the surface. Granite holds heat which could cause injury. Cutting directly on the granite surface will damage cutlery and is not recommended. Do not stand, sit, or lean heavily around sinks, cook tops, or weak areas within your counter top. Avoid dropping anything heavy directly on the counter top or banging stoves, fridges, and or chairs against the edges. Granite is one of the most durable
products known but is not indestructible.
Make sure standing water around the faucet, soap dispenser, and or filtration systems, is removed immediately. Inspect seals regularly and tighten fixtures as necessary to prevent water from swelling the wooden sub-base underneath the granite.
DAILY CARE:
Daily care is as easy as cleaning with water and a clear mild dishwashing liquid. Blot up spills immediately verses wiping, rinse clean, and dry with a soft cloth.
To reduce grease buildup on your countertop, mix 500ml – 1L water with 1 – 2 teaspoons of clear mild dishwashing liquid, and 3 – 4 tablespoons of white vinegar into a common house hold spray bottle. Do not use harsh chemicals, abrasive cleaners, or any heavy-acidic cleaning materials on your granite counter top. These include concentrated vinegar, ammonia, orange, lemon, degreasers, and or bleach base cleaners. If needed use a synthetic scrubbing pad or razor blade to remove hard deposits on your granite counter.
With the proper care, your granite surface will stay new-looking for many years to come. Should you notice a mark on your counter top the chart below has been prepared to assist:
How To Remove Marks on Granite Countertops
| Most marks | 1 cup of flour, 1-2 T mild dishwashing soap, create a thick paste by mixing with water. | Apply to mark, cover overnight with plastic wrap, in the morning scrape mixture with a wooden utensil and rinse. |
| Oil Marks | 1 cup of flour, 1-2 T hydrogen peroxide, form a thick paste by mixing with water. | apply to mark, cover overnight with plastic wrap, in the morning scrape mixture with wooden utensil and rinse. |
| Organic Marks | Combine 12% hydrogen peroxide, with 2-3 drops of ammonia. | This should help to remove marks like coffee and tea. |
| Ink on dark granite | Lacquer thinner or acetone | Apply to mark. |
| Ink on light granite | Hydrogen peroxide | Apply to Mark. |
| Wine | Make a mixture of molding plaster and bleach until it becomes a paste. | Apply to mark for 30 minutes, remove and rinse. |
If you feel your countertops are in need of service, please e-mail our dedicated Customer Care Team at service@crsremodeling.ca or Call 1-877-648-7997.
Service hours are between 10am and 4pm, Monday to Friday. After hour or weekend appointments are available, however, a dispatch fee of $80, plus applicable taxes will be applied.
SERVICE POLICY & PROCEDURES
- All requests for service must be approved by CRS prior to dispatching, in order for us to allocate sufficient time to deliver effective service, combined with the correct level of expertise and tools needed within one trip. A payment of $180.80 ($160 min 2hrs charge
+ 20.80 HST) will be required prior to dispatching. Upon inspection, CRS will determine warrantable items and credit accordingly. - Customers are required to e-mail digital pictures of all warranty claims, 72 hours prior to dispatching of service. Any work not otherwise covered by warranty, or involving repeat visits due to a Customer failing to provide accurate details of the work required, will be billable at $80 per hour, per person, plus travel.
- Customers are required to reserve a full day to allow sufficient time for a service technician to arrive on site, assess and remedy itemslisted on the work-order. Any delays to gain access to the home or work space will be billable at $80 per hour, per person.
- A principal homeowner must be on-site to make sure all concerns are addressed properly, and will be responsible to sign off that the work has been inspected and is considered complete. Any return trips due to a Customer failing to inspect or report concerns, prior to
the service technician leaving the site, will be billable at $80 per hour, plus travel. - CRS reservesthe right to leave a projectsite, without notice, if a Customer’s behavior isrude, offensive, insulting or considered to be unprofessional. Any delays or return trips will be billable at a rate of $80 per hour, per person, plus travel.
- CRS reserves the right to take pictures and video footage during the delivery of service to validate warranty coverage. If at the time of service, or after reviewing images, CRS determines that work performed was not covered under warranty, the service visit will
be billable at $80 per hour, per person, plus travel.
CRS does not warranty products or services that have not been paid in full. Any service not covered under warranty must be paid in advance prior to dispatching.
Solid Surface Countertop Care
Solid Surface countertops provide convenience with an elegant appearance when cared for properly. To safeguard your investment and keep it looking fresh, we have prepared some simple guidelines to address the basic care and maintenance that will assist you to preserve
the distinctive look and feel of your countertop.
SIMPLE PRECAUTIONS:
Solid Surface countertops can be renewed or repaired if necessary by a professional fabricator, it’s best to try and avoid serious damage by following these There are four types of finishes that can be supplied on your Solid Surface countertop. The following simple definitions should assist with key items to consider when choosing a finish and necessary care and maintenance.
Preventing Heat Damage
Solid Surface is heat resistant; however, common sense should be applied concerning exposure to direct heat. Do not place high temperature objects (e.g. teapot) or heat-generating appliances directly on a solid surface product. Hot cookware and heat generating appliances can damage
the countertop surface. As with all types of countertops use solid trivets with rubber tip feet or flame resistant heat mats when placing hot objects, heat producing appliances such as electric skillets, crock pots, etc. on the countertop.
Protecting the Surface
Although solid surface materials are resistant to most common household chemicals, avoid exposing the surface to harsh chemicals such as toilet bowl cleaners, drain cleaners, rust removers, contact adhesive solvent, ceramic cooktop cleaners, oven cleaners, paint or varnish removers, lacquer thinners, metal cleaners, and products containing acetone, which may mar or permanently damage if allowed to remain on the surface for an extended period. Accidental spills or splatters from harsh materials should be wiped off immediately and then rinsed with water, using the appropriate safety measures to avoid injury. Do not cut directly on the surface of your countertop, always use a cutting board. While minor cuts and scratches can be repaired by the consumer, deeper cuts may require service of a professional at an added expense.
Do not stand or sit on the countertop.
SOLID SURFACE FINISHES:
- Matte: Recommended standard finish especially in high traffic areas with low or no sheen and normally requires the least maintenance.
- Satin: Slightly higher sheen that may require more attention depending on traffic and use.
- Semi-gloss: Higher sheen with some reflection requires special consumer instructions, not suggested for a high traffic or high use areas may require a certified fabricator to maintain, service charge may apply.
- Gloss: Recommended for vertical surface only, requires certified fabricator to maintain finish, service charge may apply. Darker patterns may need more frequent attention to maintain a uniform finish. Over time with use and general cleaning the surface finish will appear to change. We recommend to periodically cleaning the entire surface following the guidelines for removing stubborn residue to restore or
maintain the original finish.
GENERAL CLEANING:
For day to day cleaning, warm soapy water or non-abrasive household cleaners such as glass cleaner, Fantastik®, Formula 409® or commercially available solid surface cleaners will remove most residues. Then rinse and towel dry the surface to prevent spotting especially in areas with
hard water. For a final touch, you may apply Protect All Shine Plus™ to your countertop for a clean, dry professional appearance. Stubborn residue that will not come out with day to day cleaning methods requires a slightly stronger cleaner. The following suggestions will assist you to remove stubborn residue and refurbish the finish.
REMOVING STUBBORN RESIDUE:
- Matte: Apply an abrasive cleaner like Bon-ami®, Comet® or Ajax® and a damp sponge, buff in a circular motion. Then rinse and towel dry.
- Satin: Apply a mild abrasive cleaner such as Soft Scrub® and a damp sponge, rub in a circular motion. Then rinse and towel dry. If additional blending is necessary, lightly buff with a gray (7448) Scotch-Brite™ pad then rinse and towel dry.
- Semi-Gloss: Apply soapy water and with a white Scotch-Brite™ pad rub in a circular motion. Then rinse and towel dry.
- Gloss: This finish is limited to mild detergents or nonabrasive cleaners with a soft cloth.
REMOVING MINOR CUTS, SCRATCHES & REPAIRS:
Solid Surface countertops are completely renewable since the colour goes all the way through. The following guideline will assist with removing minor cuts and scratches. Recommended cleansers are asfollows: Bon-ami®, Comet® or Ajax®, Soft Scrub, Local retailer, Green/Blue, White
Scotch-Brite™, Local retailer, and 3M Scotch-Brite™
Apply an abrasive cleaner like Bon-ami®, Comet® or Ajax® and a damp green Scotch-Brite™ pad, rub in a circular motion. Rinse and begin blending in a circular motion in progress steps until achieving uniform finish.
- Matte (blending): With damp sponge and the same abrasive cleaner, buff in a circular motion. Rinse and towel dry.
- Satin (blending): Apply a mild abrasive cleaner such as Soft Scrub® and a damp sponge, buff in a circular motion. Then rinse and towel dry. If additional blending is necessary lightly buff with a gray (7448) Scotch-Brite™ pad then rinse and towel dry.
- Semi-Gloss (blending): Apply a mild abrasive cleaner such as Soft Scrub® and a damp sponge, buff in a circular motion. Rinse and lightly buff with a gray (7448) Scotch-Brite™ pad. Rinse again then follow with a white Scotch-Brite™ lightly buff in a circular motion. Rinse and towel dry.
- Gloss (blending): Specialized tooling is normally required to achieve and maintain a gloss finish. Please contact CRS for assistance. Service charge and travel charges may apply. Should there be a variation with the surface finish, proceed with the blending step over the entire surface. For a final touch, you may apply Protect All Shine Plus™ to your countertop for a clean, dry professional appearance.
If you feel your countertops are in need of service, please e-mail our dedicated Customer Care Team at info@crsreno.ca or Call 1-877-648-7997. Requests are entered into our database and service delivery is between the hours are 10am to 4pm, Monday to Friday. After hours or weekend appointments are available, however, a dispatch fee of $80, plus travel and applicable taxes will be applied. All service work to be performed must be approved beforehand, to help us determine the correct level of expertise and to allocate sufficient time to deliver effective service. Any work not otherwise covered by warranty and or repeat visits will be billable $80 per hour, plus travel.
Counter Warranty
Granite and Quartz Countertop Warranty
TEN (10) YEAR LIMITED MATERIAL WARRANTY:
CRS Granite Ltd. (the “Company”) warrants its Granite or Quartz countertop products sold hereunder for residential use to be free from defects in material and manufacturers defects for a period of TEN (10) years from the date of installation; that the Company will at its option
repair or replace, without charge, such product if it is found to be defective in the material or workmanship, provided the Company is given an opportunity to make an onsite investigation inspection of any asserted defect within TWENTY (20) days of discovery. The repair or replacement of any products sold under this limited warranty shall not extend the terms of the warranty beyond the original term as set forth above. All repairs that qualify under the limited warranty must be performed by the Company or its designated authorized service agent. This
includes reasonable labour charge needed to repair or replace the products covered hereunder.
You will be responsible for any other costs associated with or arising out of the repair or replacement. Should the Company elect to replace your countertop installation, your warranty will continue from the original date of installation and not from the date of repair or replacement. The warranty does not cover damage caused by physical, chemical or other abuse, normal wear and tear, and acts of nature, cracks, scratches or chips.
This warranty does not cover use of products for “commercial” uses, uses of products exposed to outside weather and climate conditions, abnormal use or conditions, or abuse in any way. “Commercial use” includes, but is not limited to, use in a store, office or other place of business. “Abnormal use or conditions” includes, but is not limited to, damage from mishandling or misuse, damage from excessive heat or uneven exposure to weather conditions, physical or chemical abuse, and damage from ordinary wear and tear or improper care and maintenance. Improper care of Natural Granite Countertops may result in staining, scratches or chips. In addition, this warranty will not cover damage from vandalism, use of improper cleaning solutions or damage from the dropping of heavy objects on the countertop.
This warranty applies only to Natural Granite and Quartz Countertops fabricated and installed by CRS Granite Ltd.
This warranty applies to installations of Natural Granite and Quartz Countertops that have been permanently installed in residential residences for countertop usage and that have not been moved from the original, permanent installation. This warranty does not apply to any other installations of granite or quartz.
This limited warranty applies to countertops that is put into residential or commercial use and maintained in the manner recommended by the Company in its publications. A copy may be obtained, free of charge, from your installer or by writing directly to the Company.
LIMITATIONS OF THIS WARRANTY:
- Granite is a natural material with naturally occurring variations in colour, tone, granularity, patterns, polishing irregularities, water lines, pores, surface pits, blemishes, deposits, inclusions, veins and fissures. These variations are expected and are the source of the stones natural beauty. None of these characteristics are covered under this warranty.
- If during or after installation, you decide that you do not approve of the material you selected or the natural colour variations and veining of your installation, replacement is not covered by this warranty.
- This limited warranty does not cover any damage due to abuse, misuse, neglect, mishandling, job site conditions, architectural and engineering design, structural movement or settling, acts of vandalism, or accidents, acts of god or nature, improper care or use
causing cracks, staining, scratching are not warrantable. - This warranty covers seam performance but not the appearance of the seam. Seam failure due to settling or structural issues unrelated to the countertop installation, are not covered under warranty.
- It does not cover damage due to connecting products such as faucets, sinks, cabinets, existing counter tops, cook tops, appliances, flooring, walls, etc.
- “Pooling” in Quartz (approximately 1 square inch deposits) is not warranted.
- Quartz: Colour variances, thermal shock, chemical abuse, impact damage, seam performance or damage due too weather conditions or UV rays.
- This warranty does not cover products or services that have not been paid for in full.
- Physical abuse or breakage (complete separation), not as a result of a defect in the manufacturing of the material.
- Failure of any adhesive, caulk or other finishing or maintenance accessories, or failure of any caulked or filled joint or seam, after the first year.
- The product resists, staining, scratching and heat, however, damage arising from these conditions is excluded from this warranty.
- Failure to maintain the product in accordance with CARE GUIDE.
- For coverage under this warranty, attach your original contact to this warranty form.
The warranty registration number is the contract number assigned by the Company. To obtain service under this warranty, write to the Company from whom you purchased the product and include a copy of the original contract. The Company’s obligation hereunder is limited solely to the repair or replacement of the piece, including necessary labour charges of the counter tops purchased hereunder. No implied or express warranty or merchantability of fitness for a particular purpose is granted by the warranty, except as expressly stated herein. Except as provided herein, the Company shall not be liable in either tort or contract for any loss or direct, indirect, consequential, incidental or punitive damages or any damages other than the repair or replacement of the piece that is found to be defective by the Company during the warranty period arising out of the use or inability to use Thin-Stone residential or commercial products hereunder.
This warranty gives the purchaser specific legal rights: other rights may also be available which may vary from province to province. Except as provided in this limited warranty, CRS Granite Ltd. shall not be liable in either tort or contract for any loss of direct, consequential or
incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty, and makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein.
This warranty accrues to the original purchaser of the product only and is transferable only if inspected by a Company Certified Fabricator within 20 days of transfer of ownership; an inspection fee, plus travel charges at the published rate will apply.
To obtain service under this limited warranty, you must contact CRS Granite Ltd. by phone at 905-648-7997, or via e-mail at info@crsreno.ca. To qualify for repair or replacement, you must provide the original sales receipt clearly showing both the date of purchase and the date the installation was performed. You must permit an authorized agent of the Company to inspect the installation of the product, and agree to cooperate with the Company’s agent in its efforts to perform its obligations under this warranty. All decisions about defects in the fabrication or installation shall be made by the Company, not the agent, and communicated, in writing, to you in a reasonable period of time once the cause has been determined by the Company. Whether the Company performs repair or replacement of your installation, we will seek to obtain the best possible result. Since Granite and Quartz slabs are unique, an exact colour match to the original countertop installed cannot be guaranteed.
All warranty claims must be approved by the Company prior to dispatching, in order to determine the correct level of expertise and to allocate sufficient time to deliver effective service. Any work not otherwise covered by warranty or resulting in repeat visits will be billable at the current rate, plus travel and applicable taxes, as published by the Company.
Any service under warranty shall be performed during normal business hours, and is considered chargeable at the current published rate, unless warrantable as determined by the Company.
Service visits are coordinate between the hours are 10am to 4pm, Monday to Friday. After hours or weekend appointments are available, however, a dispatch fee of $80, plus travel and applicable taxes will be applied.
Any questions under this warranty should be addressed by the Company.
Solid Surface Warranty
TEN (10) YEAR LIMITED MATERIAL WARRANTY:
CRS Granite Ltd. (the “Company”) warrants it’s Solid Surface sold products hereunder for residential or commercial use to be free from defects in material and manufacturers defects for a period of TEN (10) years from the date of installation; that the Company will at its option
repair or replace, without charge, such product if it is found to be defective in the material or workmanship, provided the Company is given an opportunity to make an onsite investigation inspection of any asserted defect within TWENTY (20) days of discovery. The repair or
replacement of any products sold under this limited warranty shall not extend the terms of the warranty beyond the original term as set forth above. All repairs that qualify under the limited warranty must be performed by the Company or its designated authorized service agent.
This includes reasonable labour charge needed to repair or replace the products covered hereunder. This limited warranty applies to solid surface products that is put into residential or commercial use and maintained in the manner recommended by the Company in its publications. A copy may be obtained, free of charge, from your installer or by writing directly to the Company.
LIMITATIONS OF THIS WARRANTY:
This warranty does not cover:
- Products or services that have not been paid for in full.
- Colour variations due to production run differences.
- Conditions such as stains, scratches, water spots and burns.
- Failure or dissatisfaction with joints or seams or of any adhesive, caulk or other accessory items.
- Use for purposes other than normal interior use.
- Any products moved from their original place of installation and/or solid surfacing items not permanently attached to a substrate in a stationary position (e.g., table leaves, trivets, hinged covers).
- Damage due to abuse, misuse, neglect, mishandling, acts of god or nature, improper care causing cracks, staining, scratching is not warrantable.
- Damage due to connecting products such as faucets, sinks, cabinets, existing counter tops, cook tops, appliances, flooring, walls, etc.
- Failures caused by settling of cabinets or substructure support, or failures caused by acts of nature.
- Fabrication, installation, alteration or repair, which are performed by non-Certified personnel, is not warranted.
- Exposure to extreme temperature changes is not warranted.
- Exposure to harsh or corrosive chemicals and cleaners.
- Excessive weight placed on countertop.
- Improperly installed, used and/or maintained appliances.
- Failure to maintain the product in accordance with CARE GUIDE and MAINTENANCE
GUIDELINES
For coverage under this warranty, attach your original contact to this warranty form. The warranty registration number is the contract number assigned by the Company. To obtain service under this warranty, write to the Company from whom you purchased the product and include a copy of the original contract. The Company’s obligation hereunder is limited solely to the repair or replacement of the piece, including necessary labour charges of the product purchased hereunder. No implied or express warranty or merchantability of fitness for a particular purpose is granted by the warranty, except as expressly stated herein. Except as provided herein, the Company shall not be liable in either tort or contract for any loss or direct,
indirect, consequential, incidental or punitive damages or any damages other than the repair or replacement of the piece that is found to be defective by the Company during the warranty period arising out of the use or inability to use residential or commercial products hereunder.
This warranty gives the purchaser specific legal rights: other rights may also be available which may vary from province to province. Except as provided in this limited warranty, CRS Granite Ltd. shall not be liable in either tort or contract for any loss of direct, consequential or incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty, and makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein. This warranty accrues to the original purchaser of the product only and is transferable only if inspected by a Company Certified Fabricator within 20 days of transfer of ownership; an
inspection fee, plus travel charges at the published rate will apply.
To obtain service under this limited warranty, you must contact CRS Granite Ltd. by phone at 905-648-7997, or via e-mail at info@crsreno.ca. To qualify for repair or replacement, you must provide the original sales receipt clearly showing both the date of purchase and the date the installation was performed. You must permit an authorized agent of the Company to inspect the installation of the product, and agree to cooperate with the Company’s agent in its efforts to perform its obligations under this warranty. All decisions about defects in the fabrication or installation shall be made by the Company, not the agent, and communicated, in writing, to you in a reasonable period of time once the cause has been determined by the
Company. Whether the Company performs repair or replacement of your installation, we will seek to obtain the best possible result. Since Granite and Quartz slabs are unique, an exact colour match to the original countertop installed cannot be guaranteed.
All warranty claims must be approved by the Company prior to dispatching, in order to determine the correct level of expertise and to allocate sufficient time to deliver effective service. Any work not otherwise covered by warranty or resulting in repeat visits will be billable at the current rate, plus travel and applicable taxes, as published by the Company.
Any service under warranty shall be performed during normal business hours, and is considered chargeable at the current published rate, unless warrantable as determined by the Company. Service visits are coordinate between the hours are 10am to 4pm, Monday to Friday. After hours or weekend appointments are available, however, a dispatch fee of $80, plus travel and applicable taxes will be applied. Any questions under this warranty should be addressed by the Company.
Cabinet Accessories
We pay close attention to the little details of a project so your kitchen, bathroom or basement deserves them. Whether its light valances, fillers, mouldings, mulion etc… We offer a large selection of accesories to make your remodel one of a kind.
Rigid Thermo-Foil Door | RTF
Rigid Thermo-Foil (RTF) doors are easy-to-clean, durable, and available in many wood-like finishes. Doors are available in a variety of styles including raised panel, cathedral, and arched doors. Thermo-foil doors are manufactured using a high density fibre particle base which is shaped by sophisticated CNC routers with cutting edge software technology which continues to provide our customers with the finest quality thermo-formed finishes available in the industry today.
Wood Veneer
Wood Veneer doors have the look of solid wood but cost less. They are made from thin slices of wood and glued onto a core panels made of particle board. The frame is still usually made of solid wood. This process makes a durable, beautiful door, and makes otherwise expensive exotic woods affordable.
Polyester
Polyester doors are manufactured by attaching a seamless layer of polyester veneer (0.05mm) to both sides of an MDF substrate at fairly high heat. They are extremely durable, fade-resistant and come in a variety of colors, as well as both high gloss and matte finishes.
Medium Density Fiberboard | MDF
MDF paintable “Medium Density Fiberboard” doors are manufactured from refined pine and/or eucalyptus chips blended with synthetic resins to produce a versatile material that is dense and highly resistant to denting, chipping and warping. They have no imperfections and no knots or impurities that alter the appearance of the product over time, making it easy to router and perfect for painting.
Solid Wood
Solid Wood doors are ¾” thick available in Maple, Oak, Cherry and Pine. Rail and stile joints are all glued for superior strength, and designed to accommodate seasonal humidity, ensuring maximum durability over time. The choice of stain colour options is overwhelming.
Mitred Wood
Mitred Wood doors allows for the wood grain to follow in a continuous direction and can be used anywhere you would use a wooden door. Matching materials are available for gables, frames and crown moldings.
Recolouring
Recolouring cabinets is the most economical way to freshen up your cabinets if you are happy with the existing door style and layout.
The recolouring process involves removing your cabinet doors and drawer faces that are taken from the home to be washed, sanded, and primed before they are professionally sprayed using top quality paints, specifically designed for cabinets.
The remaining cabinet boxes, end panels, toe kicks and trims are finished in your home with a special process that produces a perfect match.
Refacing
Cabinet Refacing is a popular solution for homeowners who do not want to live through a total tear-out. It’s like giving your cabinet a facelift without interrupting your busy lifestyle.
The process involves keeping the existing cabinet structure in place, and replacing hardware, worn door and drawer fronts. Exposed panels are replaced or veneered. Homeowners can add glass doors, crown moulding, light & window valances, or even more cabinets as needed to improve the look and functionality.
Brantford, Ontario
T: 905-648-7997
TF: 1-877-648-7997
info@crsreno.ca
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Estimate Request
To receive your in-home-evaluation please fill-in the form, so we can contact you to discuss your project.