“We are so very pleased with the kitchen renovation your company recently completed for us that I wanted to write to you direct and share our feelings with you. 1: At the start of the planning process, after you listened to our needs and concerns, you went away and came back with a plan that covered every point we had raised. 2: While considering your quote we had a number of questions and with a phone call to your office we were able to speak with a live person, not one of those annoying message machines, and get the answers we needed. 3: You provided us with a quote that was within our budget, and an installation timeline that took into account our family timetable. 4: Before the installation began you introduced us to your installers a fact that made us feel at home with them doing the work. 5: The installation, as you said it would, produced the minimum of disruption to our home life and was with the minimum of mess. 6: We now have a beautiful kitchen that as well as giving us much pride also has given us a lifestyle change. We have a lovely breakfast bar where before we sat at an ill sitting table that doubled as a spot for the microwave. I have what feels like twice the countertop working area. The microwave is now above the stove again freeing up valuable work space. The floor which was a cold to the feel hard on the back ceramic tile is now more friendly wood. Once again thank you for making all this happen. We would recommend your company to any family that is considering a kitchen renovation as the one to start with and the one to stay with”.